To be an effective teacher it is essential to create an open line of communication between both students and their parents. Parents can offer information about the student’s context at home that may be affecting classroom behavior and performance, otherwise difficult for teachers to understand. By comprehending the whole picture of a student’s life outside the classroom, teachers are able to more effectively educate.
Additionally, open communication avoids awkward or hostile parent-teacher conferences in which the parent is caught off guard by a report that their child is not performing well. In the New York Time article, How Important Are Parent-Teacher Conferences?, New York City middle school teacher Luis Jose Vilson talks about how important it is to keep an open line of communication with parents in order to establish a positive relationship. He states, “As long as I’m doing my job and checking in with her on the phone, meeting her face-to-face seems easy.”
To stay ahead in the travel industry, it is essential to connect with a global population and to be able to provide your customers with first-rate service from anywhere in the world. TACTAL by i-Comm Connect provides top-of-the-line customer service by offering 24/7 online calling with just one click through any internet connected device.
New York, NY (Feb 28, 2018) - i-Comm Connect is excited to announce that TMC, a global, integrated media company, has named our product TACTAL a 2018 CUSTOMER Product of the Year Award winner. The award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time.
Partnership with Fore Street Telco
October was another busy month for i-Comm Connect! We officially partnered with Maine-based company Fore Street Telco. Fore Street Telco provides top level connections and bandwidth for business’s VoIP telecommunications services. This newly developed partnership will help ensure compliance with regulatory and taxation measures while being able to focus on delivering seamless web-based communications. In addition to SIP to SIP communication, our partnership ensures that our SIP to Public Switch Telecommunications Network (PSTN) communications are secure, seamless, and comply with regulatory laws.
i-Comm Connect is dedicated to transforming the customer service industry by harnessing the power of the latest communications technologies. Our patented VoIP calling solution, TACTAL, utilizes WebRTC to provide secure, instant calling for our clients.
What is WebRTC?
WebRTC is a collection of communications protocols and APIs (application programming interfaces) that allow for instant peer-to-peer connections over the internet in real time. The growing acceptance of this technology by industry giants demonstrates that we are early adopters of a technology shaping the future of global communications.
In September, Apple released major updates to iOS and Safari, including WebRTC compatibility, which makes TACTAL operational on all major browsers and smart-devices. All other major browsers had previously integrated WebRTC compatibility into their offering, except for a small plug-in necessary for Internet Explorer 11+, which is about 3% of the market. (To learn more about WebRTC browser compatibility, click here.) Because of the growing presence of WebRTC and real-time communications, i-Comm Connect continually improves and innovates our product to stay ahead of the market.
i-Comm Connect is excited to announce a WordPress plugin for our patented VoIP calling solution! The TACTAL Website Call Button plugin allows businesses to easily add a click to call button directly to their WordPress website without any coding or web development knowledge.
Adding an instant call button to your business’s website makes it easier for customers to contact your company, drives more sales, and improves customer satisfaction. There is no need to change anything about the way you do business, TACTAL is easily implemented to start turning website visitors into qualified leads, today!
Who is the plug-in for?
The TACTAL plugin is for any size business that wants to connect better with their customers. You do not need to have any coding or web development knowledge, just access to your WordPress website. With the TACTAL plugin, just copy and paste your Subscription ID into WordPress and you have the freedom to customize the call button’s appearance and where it is positioned on your website. There is no need for web developers, and you can enjoy the benefits of a superior customer calling experience right from your WordPress website.
How do I get started?
The plug-in is offered on the WordPress internal marketplace here. If you would like to request a free demo before signing up for the service click below and a member of our team will contact you.
What is VoIP?
Voice over Internet Protocol (VoIP) allows users to make calls over broadband Internet as opposed to leveraging traditional analog phone systems. The technology converts sound into digital packets andtransfers it through the internet to the desired end point. The outcome (i.e. placing a call) is nearly identical to traditional telco calling, however the multi-functionality, flexibility, and reduced costs of VoIP have driven increased adoption across the globe.
As more and more households say goodbye to traditional landlines and are embracing VoIP, enterprise companies have been cutting the cord too. But for many small and midsize businesses, the implementation of VoIP remains an uninvestigated option. No matter how small the business, there are many benefits to switching to VoIP such as enjoying the global presence enjoyed by larger enterprises.