Perspectives by i-Comm Connect

Elevate your Omnichannel Presence with Voice Escalation for Live Chat Applications

Uber’s Customer Experience Without the Price Tag: Real-Time Communications for Your Business with the Right CPaaS Solution

i-Comm Connect Selected to Speak at TC3 Summit Oct 17-18

TMC Names i-Comm Connect a 2018 Communications Solutions Products of the Year Award Winner

TACTAL Reduced Customer's Telco Expenses by $.29/min

No Service? WebRTC and VoIP calling: the Key to Transforming Communications at Music Festivals

The Importance and Challenges of Parent-Teacher Communication

Transforming Customer Service in the Travel Industry - a Continued Study of AutoEurope

i-Comm Connect Awarded 2018 TMC Customer Product of the Year 

i-Comm Connect October Update

i-Comm Connect and WebRTC: The Future of Global Communications

TACTAL Website Call Button – WordPress plugin is LIVE!

What is VoIP? How Can VoIP Benefit Your Small Business?

How WebRTC and Contextual Calling Transforms Enterprise Communications

i-Comm Connect at #CCA2017!

i-Comm Connect September Update

What is Click to Call? How Has Click to Call Evolved?

Auto Europe Receives Calls from 87 Countries Through Their Website with TACTAL

Cut Communication Costs with TACTAL

i-Comm Connect + TACTAL: Secure, Reliable Real-Time Communications

4 Concierge Apps Transforming the Travel Industry

How VoIP is Revolutionizing Communications in the Airline Industry

4 Mobile Apps Improving Campus Safety

Why Great Customer Service is Vital to Business Success

VoIP: What is it and why are companies switching over?

How to add an instant call button to your WordPress website

Customer Success Story: TACTAL + Auto Europe

Delta's Communications Meltdown: Telephony and Technology in the Travel Industry

Emotional Intelligence: The Secret to Success in Customer Service

TACTAL in SF: Ping Pong Champions and LAUNCH Festival

The United Incident: Technology Doesn't Have to Hurt Customer Sevice in the Travel Industry

i-Comm Connect at Enterprise Connect 2017

i-Comm Connect is going to Enterprise Connect 2017!

Technological Innovation in the Customer Service Industry

Replacing Live Human Interaction with Chatbots Can Cost Your Business

Connect Better.

A Blog about Customer Service, Telco, and UCaaS.

i-Comm Connect is committed to helping businesses connect better with their clients. We believe in the power of live, instant communication to attract, close and retain loyal, satisified customers. 

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