Perspectives by i-Comm Connect

Cut Communication Costs with TACTAL

Posted by Maisie Silverman on June 29, 2017 at 12:27 PM

As telecommunication services continue to evolve, companies must strike a balance between providing secure, reliable channels as well as driving down costs to increase the bottom line. Over the past decade, innovative ways to reduce communication expenses have advanced, specifically in the development of VoIP.  Today, many companies are switching over to VoIP due to its dramatic cost-saving potential in various areas such as: equipment, long distance calling, and PSTN expenses.

i-Comm Connect’s TACTAL is a solution that uses VoIP technology to drastically reduce companies telco expenses by pushing call volume to our web-based solution.

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Below are some of the ways that adapting TACTAL will help your business save money.

Equipment

TACTAL works with any new or legacy system in place, with the ability to go SIP-SIP or SIP-PSTN with no additional infrastructure or equipment required. Since TACTAL doesn’t require new equipment, businesses don’t have to worry about the mandatory maintenance fee and frequent installments of new PSTN machinery.

Long distance calling

TACTAL reduces a company’s telco expenses by driving call volume away from costly international toll-free and long distance calling. Since all you need is a wifi connection to make a call with TACTAL, not only are you saving money but businesses also have more exposure to connect with customers in countries who before were unreachable. Also, since our integrated call path offers a unique fall-back system, it ensures that every client, regardless of the device used, can reach the business in the most efficient and cost-effective way possible.

PSTN telco expenses

TACTAL is built on SIP technology, which allows i-Comm Connect and our partner Fore Street Telco to minimize the use of the PSTN network, reducing the overall expenses required to process the call. In turn, i-Comm Connect and Fore Street Telco pass along these savings in telco costs and taxation to the business whenever possible.

Overall, whether your company is a large enterprise or small business, TACTAL increases efficiency and dramatically reduces international and long distance communications costs.

Reducing costs and saving your company money is just one of the benefits TACTAL offers - if you’d like to learn more about our product and try it out for yourself, request a demo below!  

 Click here for a Free Demo of TACTAL 

Topics: Click to Call, TACTAL, VoIP

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i-Comm Connect is committed to helping businesses connect better with their clients. We believe in the power of live, instant communication to attract, close and retain loyal, satisified customers. 

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