Perspectives by i-Comm Connect

TACTAL Website Call Button – WordPress plugin is LIVE!

Posted by Meredith Schmidt-Fellner on November 10, 2017 at 12:18 PM
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i-Comm Connect is excited to announce a WordPress plugin for our patented VoIP calling solution! The TACTAL Website Call Button plugin allows businesses to easily add a click to call button directly to their WordPress website without any coding or web development knowledge.

Adding an instant call button to your business’s website makes it easier for customers to contact your company, drives more sales, and improves customer satisfaction. There is no need to change anything about the way you do business, TACTAL is easily implemented to start turning website visitors into qualified leads, today!

Who is the plug-in for? 

The TACTAL plugin is for any size business that wants to connect better with their customers. You do not need to have any coding or web development knowledge, just access to your WordPress website. With the TACTAL plugin, just copy and paste your Subscription ID into WordPress and you have the freedom to customize the call button’s appearance and where it is positioned on your website. There is no need for web developers, and you can enjoy the benefits of a superior customer calling experience right from your WordPress website. 

How do I get started?

The plug-in is offered on the WordPress internal marketplace here. If you would like to request a free demo before signing up for the service click below and a member of our team will contact you.

Click here for a Free Demo of TACTAL

Not exactly sure what TACTAL is? See below or check out our FAQs.

What is TACTAL?

 i-Comm Connect's flagship product, TACTAL, is a cloud based, real-time communications platform that allows businesses to embed a secure, instant call button directly on their website or within a mobile app. It is now easier than ever to implement TACTAL with our WordPress plugin.

What are the benefits of TACTAL?

  • Customer Satisfaction - Adding a TACTAL call button to your website makes it easier for customers to contact your business, driving customer satisfaction and brand loyalty.
  • Increased Sales - TACTAL boosts call volume, leads to more deals closed, and drives more revenue than traditional contact methods.
  • More Robust Support Offering - The admin panel allows for scheduled call routing to different numbers based on time of day and day of the week to customize your support offering to fit your business needs. The call wait queue allows you to field more calls than lines or staff available, and holds them until someone is ready to answer.
  • Protect Your Privacy – Your call button allows customer to contact you without giving away your personal contact number. Call buttons can be turned on and off based on time of day so that you cannot be reached when you do not wish to be contacted.
  • Expand Your Global Presence - The solution helps you expand internationally and drive sales from countries where toll-free services are not supported or too costly to host by providing a free and international way for users to connect with you.
Want to learn more? Check out additional benefits of TACTAL for your business. 

Topics: Click to Call, TACTAL

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A Blog about Customer Service, Telco, and UCaaS.

i-Comm Connect is committed to helping businesses connect better with their clients. We believe in the power of live, instant communication to attract, close and retain loyal, satisified customers. 

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